Privacy Policy

Effective Date: October 7, 2025

1. Introduction

This Privacy Policy explains how (Legal Business Name) (“Exploring Minds,” “we,” “our,” or “us”) collects, uses, and protects personal information through our website exploringminds.ca.

We are committed to protecting your privacy in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian laws.

2. Information We Collect

We collect personal information that you provide voluntarily through our booking form, including:

  • Full Name

  • Phone Number

  • Email Address

  • Child’s Age

  • Selected Service Option

  • Preferred Appointment Date

Additionally, we use Google Analytics and Google Search Console to gather non-personal, technical information such as browser type, pages visited, and general location (city-level).

3. Purpose of Data Collection

We collect and use this information to:

  • Schedule and confirm appointments

  • Communicate with clients about services

  • Improve website functionality and user experience

  • Analyze traffic and performance using analytics tools

We do not sell or rent your personal information to any third party.

4. Comments and User Submissions

If the website enables comments in the future, the following will apply:
When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection.
An anonymized string (hash) created from your email may be sent to the Gravatar service to check if you use it. The Gravatar privacy policy is available at https://automattic.com/privacy/.

After comment approval, your profile picture (if any) may appear publicly next to your comment.

5. Media

If you upload images to the website (if enabled in the future), you should avoid uploading images containing embedded location data (EXIF GPS). Visitors may download and extract such data from images on the website.

6. Cookies

Our website may use cookies to enhance functionality and remember user preferences.
For example:

  • If you leave a comment (if enabled), you may choose to save your name and email in cookies for convenience.

  • Temporary cookies may be used to test browser compatibility or maintain secure sessions.

Cookies do not store personal information unless you choose to provide it. You can disable cookies through your browser settings, but some features may not work as intended.

7. Embedded Content from Other Websites

Articles or pages may include embedded content (e.g., videos, images, articles, etc.).
Embedded content behaves as if the visitor has visited the originating website.
These websites may collect data about you, use cookies, and track your interaction with that content, including if you are logged in to their site.

8. Who We Share Your Data With

We may share your data only when required by law or when necessary to operate our services (for example, hosting providers or email services).

If a password reset feature is ever enabled, your IP address may be included in the reset email.

9. Data Retention

We retain collected data only as long as necessary to fulfill the purpose it was collected for.
If you submit a booking form, your information may be retained for administrative or legal recordkeeping.

If commenting or account features are enabled, related data (e.g., comments, user profiles) may be stored indefinitely for moderation and support purposes.

10. Your Rights Over Your Data

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data, subject to legal retention requirements

To make such a request, contact contact@exploringminds.ca.

11. Data Security

We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, or misuse.

12. International Visitors

Although Exploring Minds primarily serves clients in Canada, visitors from other regions (such as the EU or U.S.) may access the website. In such cases, data is handled in compliance with PIPEDA and, where applicable, GDPR.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
The most recent version will always be available on this page.

14. Contact Information

Exploring Minds
6810 Kitimat Rd #21,
Mississauga, ON L5N 5M2, Canada
contact@exploringminds.ca